Shipping policy

We ship our electric motorcycles directly from our XBEN factory and send the electric motorcycles safely packed in a wooden box directly to the customer.
The preparation time (secure packaging, preparation of the shipping documents) is currently 1 month.
The shipping time is 1-3 months.

After a successful order, we will send a tracking number to track the current delivery status.

We are available for our customers 24/7. If there is a problem, please contact us directly. You can reach us at support@xben-ev.com or use the contact form. We are always looking for a solution to get maximum customer satisfaction.

Our returns policy is 30 days.
Buyer pays return shipping